VOICE22 | Synthetic Media Must be Thought of as Extension of your Identity | Ryan Steelberg

VOICE22 | Synthetic Media Must be Thought of as Extension of your Identity | Ryan Steelberg

VOICE22 | Multi-Assistant Ecosystems | Laura Rosenbaun

VOICE22 | Multi-Assistant Ecosystems | Laura Rosenbaun

VOICE22 | Opening Keynote- State of the Conversational AI & Lessons from Frontlines | Raj Tumuluri

VOICE22 | Opening Keynote- State of the Conversational AI & Lessons from Frontlines | Raj Tumuluri

VOICE22 | Contact Center Transformation: A View From The Front Lines | Sara Taheri & Bret Kinsella

VOICE22 | Contact Center Transformation: A View From The Front Lines | Sara Taheri & Bret Kinsella

VOICE22 | Using AI to Unlock The Full Potential of the Patient-Provider Conversation | Shiv Rao

VOICE22 | Using AI to Unlock The Full Potential of the Patient-Provider Conversation | Shiv Rao

VOICE22 | Transforming Localization and Personalization with Voice | Sean King & Steve Xeller

VOICE22 | Transforming Localization and Personalization with Voice | Sean King & Steve Xeller

VOICE22 | Alexa Innovators | Jeff Blankenburg

VOICE22 | Alexa Innovators | Jeff Blankenburg

VOICE22 | AI-Powered Voice Prostheses: A New Standard of Care For Those Living With Speechlessness | Rupal Patel

VOICE22 | AI-Powered Voice Prostheses: A New Standard of Care For Those Living With Speechlessness | Rupal Patel

VOICE22 | Fireside Chat: Evan MacMillan, CEO, Gridspace | Pete Erickson

VOICE22 | Fireside Chat: Evan MacMillan, CEO, Gridspace | Pete Erickson

VOICE22 | Panel: Demystifying Conversational AI | Kane Simms, Tim Holve & Kevin Fredrick

VOICE22 | Panel: Demystifying Conversational AI | Kane Simms, Tim Holve & Kevin Fredrick

VOICE22 | The Next Wave of Conversation Design | Greg Bennett

VOICE22 | The Next Wave of Conversation Design | Greg Bennett

VOICE22 | Intelligent Customer Service Automation | Noelle Silver Russell

VOICE22 | Intelligent Customer Service Automation | Noelle Silver Russell

VOICE22 | Leveraging the Metadata Ecosystem for Voice Discoverability | Olga Howard

VOICE22 | Leveraging the Metadata Ecosystem for Voice Discoverability | Olga Howard

VOICE22 | A Great Time to Be in Voice | Kevin Fredrick

VOICE22 | A Great Time to Be in Voice | Kevin Fredrick

VOICE22 | Emerging Context-Aware Voice and Video Experiences | Surbhi Rathore

VOICE22 | Emerging Context-Aware Voice and Video Experiences | Surbhi Rathore

VOICE22 | A Luddite's Guide To The Future | Brandon Kaplan

VOICE22 | A Luddite's Guide To The Future | Brandon Kaplan

VOICE22 | Aging & Engaging With Voice | Heidi Culbertson

VOICE22 | Aging & Engaging With Voice | Heidi Culbertson

VOICE22 | Human-In-The-Loop Voice AI: A Data-Centric Approach for Call Center Automation | MingKuan Liu

VOICE22 | Human-In-The-Loop Voice AI: A Data-Centric Approach for Call Center Automation | MingKuan Liu

VOICE22 | Panel: Why Having a Good Conversation Design Process Matters in CAI | Hosted by Braden Ream

VOICE22 | Panel: Why Having a Good Conversation Design Process Matters in CAI | Hosted by Braden Ream

VOICE22 | Sounds Like National Geographic | Davar Ardalan

VOICE22 | Sounds Like National Geographic | Davar Ardalan

VOICE22 | Voice State of the Nation 2022 | James Poulter

VOICE22 | Voice State of the Nation 2022 | James Poulter

VOICE22 | Ten Things Every Voice App Should Do | Jeff Blankenburg

VOICE22 | Ten Things Every Voice App Should Do | Jeff Blankenburg

VOICE22 | The Experience Economy as a Driver for the Total Experience | Carolyn Laffan Miller

VOICE22 | The Experience Economy as a Driver for the Total Experience | Carolyn Laffan Miller

VOICE22 | Humanizing Speech Technologies | Shyamala Prayaga

VOICE22 | Humanizing Speech Technologies | Shyamala Prayaga

VOICE22 | Transforming Traditional Industries with Voice | Jeff McMahon

VOICE22 | Transforming Traditional Industries with Voice | Jeff McMahon

VOICE22 | Voice and Text Are A Winning Combination For Businesses | Raghu Ravinutala

VOICE22 | Voice and Text Are A Winning Combination For Businesses | Raghu Ravinutala

VOICE 22 | Reimagining Customer Experiences: Integrating Voice Into Digital Strategy | Tobias Dengel

VOICE 22 | Reimagining Customer Experiences: Integrating Voice Into Digital Strategy | Tobias Dengel

VOICE22 | New Opportunities for Conversational AI and Web3 | Ian Utile

VOICE22 | New Opportunities for Conversational AI and Web3 | Ian Utile

VOICE22 | Better Together: Using Multimodal Design to Create Delightful CX | Lisa Falkson, Chris Seifert & Adam Elman

VOICE22 | Better Together: Using Multimodal Design to Create Delightful CX | Lisa Falkson, Chris Seifert & Adam Elman

VOICE22 | Delving Into Speech-to-Text Meaning: Where Do We Go Beyond WER | John Hughes

VOICE22 | Delving Into Speech-to-Text Meaning: Where Do We Go Beyond WER | John Hughes

VOICE22 | Conversation Design & Technical Writing: A Partnership to Jumpstart Your CAI Strategy | Jessica Boucher & Greg Bennett

VOICE22 | Conversation Design & Technical Writing: A Partnership to Jumpstart Your CAI Strategy | Jessica Boucher & Greg Bennett

VOICE22 | Our Public Libraries: Voices of the Community | Dr. Brandy McNeil

VOICE22 | Our Public Libraries: Voices of the Community | Dr. Brandy McNeil

VOICE22 | Adaptive Automation @ Enterprise Scale | Brian Rider

VOICE22 | Adaptive Automation @ Enterprise Scale | Brian Rider

VOICE22 | Fireside Chat: How Conversational AI Delivers the Total Experience | Joti Balani & Carolyn Laffan Miller

VOICE22 | Fireside Chat: How Conversational AI Delivers the Total Experience | Joti Balani & Carolyn Laffan Miller

VOICE22 | How AI is Being Applied to Create Independence for Those with Disabilities | Scott Ready

VOICE22 | How AI is Being Applied to Create Independence for Those with Disabilities | Scott Ready

VOICE22 | Keynote: Speechly’s New Features for Voice Moderation | Otto Söderlund

VOICE22 | Keynote: Speechly’s New Features for Voice Moderation | Otto Söderlund

VOICE22 | Collaborative AI for Professional Teams | Gil Makleff

VOICE22 | Collaborative AI for Professional Teams | Gil Makleff

VOICE22 | Fireside Chat: What's Next For Voice | Alex Dunn & Joti Balani

VOICE22 | Fireside Chat: What's Next For Voice | Alex Dunn & Joti Balani

VOICE22 | The Ethics of Voice Development and Use | Jon Stine, Oita Coleman, Brenda Leong & Emily Banzhaf

VOICE22 | The Ethics of Voice Development and Use | Jon Stine, Oita Coleman, Brenda Leong & Emily Banzhaf

VOICE22 | Leave The Humanity to Humans: When And When NOT to Build Humanlike Bots | Kevin Fredrick & Sam Zegas

VOICE22 | Leave The Humanity to Humans: When And When NOT to Build Humanlike Bots | Kevin Fredrick & Sam Zegas

VOICE22 | What Are People Asking Alexa About Your Brand? | John Campbell

VOICE22 | What Are People Asking Alexa About Your Brand? | John Campbell

VOICE22 | In-Car Voice Marketing: A Burgeoning New Ad Marketplace | Stas Tushinskiy & Johan Wouters

VOICE22 | In-Car Voice Marketing: A Burgeoning New Ad Marketplace | Stas Tushinskiy & Johan Wouters

VOICE22 | How Sapient X Is Building the Next Generation of AI Voice Assistants | David Colleen & Ken Brizel

VOICE22 | How Sapient X Is Building the Next Generation of AI Voice Assistants | David Colleen & Ken Brizel

VOICE22 | Fireside Chat: From Research to Market — What Goes Into Building a Great Voice Assistant? | Sam Zegas & Nikola Mrkšić

VOICE22 | Fireside Chat: From Research to Market — What Goes Into Building a Great Voice Assistant? | Sam Zegas & Nikola Mrkšić

VOICE22 | Voice of a Generation: Best Practices in Voice Research and Design with Seniors | Yin-Juei Chang, Kimberly Johnson, & Ben Allen-Kingsland

VOICE22 | Voice of a Generation: Best Practices in Voice Research and Design with Seniors | Yin-Juei Chang, Kimberly Johnson, & Ben Allen-Kingsland

VOICE22 | Voice, the Metaverse and NFTs - Wait What? | Roger Kibbe

VOICE22 | Voice, the Metaverse and NFTs - Wait What? | Roger Kibbe

VOICE22 | 2022 The Year of the In-House Robot | Jason Gilbert

VOICE22 | 2022 The Year of the In-House Robot | Jason Gilbert

VOICE22 | Designing For Emergency Situations | Shruti Murali

VOICE22 | Designing For Emergency Situations | Shruti Murali

VOICE22 | 7.5 Business Considerations to Ensure the Success of Your Next Voice Project | Dave Rich & Ann Thyme-Gobbel

VOICE22 | 7.5 Business Considerations to Ensure the Success of Your Next Voice Project | Dave Rich & Ann Thyme-Gobbel

VOICE22 | Alexa Emotionality | Brian Tarbox

VOICE22 | Alexa Emotionality | Brian Tarbox

VOICE22 | Augmented Navy Voice Communication | Brandon Marine

VOICE22 | Augmented Navy Voice Communication | Brandon Marine

VOICE22 | Better than Best Practices | Susan Hura

VOICE22 | Better than Best Practices | Susan Hura

VOICE22 | Can You Hear Me Now?: How Brand Marketers Are Moving into Voice | Susan Westwater & Gwen Morrison

VOICE22 | Can You Hear Me Now?: How Brand Marketers Are Moving into Voice | Susan Westwater & Gwen Morrison

VOICE22 | Unlocking True Customer Value with Voice in 2023 | Samuel Danby

VOICE22 | Unlocking True Customer Value with Voice in 2023 | Samuel Danby

VOICE22 | Deploying at Scale: What Nobody Tells You About Voice in the Real World | Nathan Liu

VOICE22 | Deploying at Scale: What Nobody Tells You About Voice in the Real World | Nathan Liu

VOICE22 | Designing Sound for Voice Experiences | Emily Banzhaf

VOICE22 | Designing Sound for Voice Experiences | Emily Banzhaf

VOICE22 | Enhancing Customer Experience Leveraging Plan-Based Conversational AI | David McGee & Nova Bhojwani

VOICE22 | Enhancing Customer Experience Leveraging Plan-Based Conversational AI | David McGee & Nova Bhojwani

VOICE22 | Racial Equity in Voice Technology For Kids | Amelia Kelly

VOICE22 | Racial Equity in Voice Technology For Kids | Amelia Kelly

VOICE22 | How Students at the University of Maryland Are Revolutionizing Voice First | Galina Reitz

VOICE22 | How Students at the University of Maryland Are Revolutionizing Voice First | Galina Reitz

VOICE22 | Sketches in VUI - Relational Conversations With Voice UIs in Our Homes | Manisha Loraia

VOICE22 | Sketches in VUI - Relational Conversations With Voice UIs in Our Homes | Manisha Loraia

VOICE22 | Harmonizing Machine and Human Intelligence in Voice AI | Teresa O’Neill

VOICE22 | Harmonizing Machine and Human Intelligence in Voice AI | Teresa O’Neill

VOICE22 | Introduce VUI to Make Everyday Cooking Fun | Yoshiaki Yamada & Miles Woodroffe

VOICE22 | Introduce VUI to Make Everyday Cooking Fun | Yoshiaki Yamada & Miles Woodroffe

VOICE22 | Fireside Chat: How One Of The Largest Retailers Fixed Their Chatbots | Peter Isaacs & Alex Dubois

VOICE22 | Fireside Chat: How One Of The Largest Retailers Fixed Their Chatbots | Peter Isaacs & Alex Dubois

VOICE22 | Writing Creative Content for Voice | Shruti Swaminathan

VOICE22 | Writing Creative Content for Voice | Shruti Swaminathan

VOICE22 | Tools for Voice Design: From Word to Visio to PowerPoint to VoiceFlow to the Future | Adam Elman

VOICE22 | Tools for Voice Design: From Word to Visio to PowerPoint to VoiceFlow to the Future | Adam Elman

VOICE22 | Gathering Insights from Audio Data | Ryan Bales

VOICE22 | Gathering Insights from Audio Data | Ryan Bales

VOICE22 | Lightning Talk: Designing Dialogue for Blind Users | Brendan Lewis

VOICE22 | Lightning Talk: Designing Dialogue for Blind Users | Brendan Lewis

VOICE22 | Lightning Talk: Holistic Voice Application Monitoring- How to Sleep Well Every Night | Dominik Meissner & Tim Kahle

VOICE22 | Lightning Talk: Holistic Voice Application Monitoring- How to Sleep Well Every Night | Dominik Meissner & Tim Kahle

VOICE22 | Lightning Talk: How We Created the Best Kids' Skill in Germany | Dominik Meissner & Tim Kahle

VOICE22 | Lightning Talk: How We Created the Best Kids' Skill in Germany | Dominik Meissner & Tim Kahle

VOICE22 | Delivering Hyperlocal News with the ABC Emergency Voice App | Michael Collett

VOICE22 | Delivering Hyperlocal News with the ABC Emergency Voice App | Michael Collett

VOICE22 | The Impact of Voice on Remote Patient Monitoring | Dr. David Metcalf, Scot Westwater, Yared Alemu & Freddy Feldman

VOICE22 | The Impact of Voice on Remote Patient Monitoring | Dr. David Metcalf, Scot Westwater, Yared Alemu & Freddy Feldman

VOICE22 | Reimaging the Patient's Journey with Voice AI | David McKeague

VOICE22 | Reimaging the Patient's Journey with Voice AI | David McKeague

VOICE22 | Panel: The Art and Science of Conversational AI in Healthcare | Dr. Yaa Kumah-Crystal

VOICE22 | Panel: The Art and Science of Conversational AI in Healthcare | Dr. Yaa Kumah-Crystal

VOICE22 | AI, Avatars and 21st Century Simulation Training for Educators | Jasmin Cowin

VOICE22 | AI, Avatars and 21st Century Simulation Training for Educators | Jasmin Cowin

VOICE22 | OVON Healthcare Track- Healthcare Needs To Be “Vocal”! | Emre Sezgin

VOICE22 | OVON Healthcare Track- Healthcare Needs To Be “Vocal”! | Emre Sezgin

VOICE22 | Creating Conversational Assistants: Challenges and Solutions | Michael McTear

VOICE22 | Creating Conversational Assistants: Challenges and Solutions | Michael McTear

VOICE22 | OVON Healthcare Track: Voice Interfaces Have a Race Problem | Freddie Feldman

VOICE22 | OVON Healthcare Track: Voice Interfaces Have a Race Problem | Freddie Feldman

VOICE22 | The Digital Transformation Was Always About Voice | Frank Schneider, Brian Rider & Carter Calle

VOICE22 | The Digital Transformation Was Always About Voice | Frank Schneider, Brian Rider & Carter Calle

VOICE22 | Voice Technology in Europe Today | Hosted by James Poulter

VOICE22 | Voice Technology in Europe Today | Hosted by James Poulter

VOICE22 | Voices Behind The Machine: Strategic Initiatives for Voice Talent &Synthetic Voice Services | Hosted by Anne Ganguzza

VOICE22 | Voices Behind The Machine: Strategic Initiatives for Voice Talent &Synthetic Voice Services | Hosted by Anne Ganguzza

VOICE22 | Panel - So, every bot needs a persona, right? Well… | Maaike Groenewege, Samuel Danby & Ann Thyme-Gobbel

VOICE22 | Panel - So, every bot needs a persona, right? Well… | Maaike Groenewege, Samuel Danby & Ann Thyme-Gobbel

VOICE22 | Quantifying and Predicting Pediatric Trauma Using Speech Emotion Recognition | Yared Alemu

VOICE22 | Quantifying and Predicting Pediatric Trauma Using Speech Emotion Recognition | Yared Alemu

VOICE22 | To the Moon: Building a Voice Interface for Space | Justin Nikolaus

VOICE22 | To the Moon: Building a Voice Interface for Space | Justin Nikolaus

VOICE22 | Voice in Latin America | João Paulo Alqueres

VOICE22 | Voice in Latin America | João Paulo Alqueres

VOICE22 | Voice Marketing Made Easy- How To Profitably Attract, Nurture And Grow Your Audience | Heidi Cohen

VOICE22 | Voice Marketing Made Easy- How To Profitably Attract, Nurture And Grow Your Audience | Heidi Cohen

VOICE22 | VUX World: How A Global Hotel Brand Used Omnichannel CAI To Deliver A More Human CX Byline | Frank Schneider

VOICE22 | VUX World: How A Global Hotel Brand Used Omnichannel CAI To Deliver A More Human CX Byline | Frank Schneider

VOICE22 | VUX World - How Conversational AI & Automation can Boost Cost Savings & Skyrocket CSAT | Puru Amradkar

VOICE22 | VUX World - How Conversational AI & Automation can Boost Cost Savings & Skyrocket CSAT | Puru Amradkar

VOICE22 | VUX World: How Florida Blue’s Visual IVR Processes 1000’s of Digital ID Cards Per Day | Raj Koneru & Daniela Doherty

VOICE22 | VUX World: How Florida Blue’s Visual IVR Processes 1000’s of Digital ID Cards Per Day | Raj Koneru & Daniela Doherty

VOICE22 | Not Like Siri! Exploring the Design of Conversational Agents for Education | Amany Alkhayat

VOICE22 | Not Like Siri! Exploring the Design of Conversational Agents for Education | Amany Alkhayat

VOICE 22 | VUX World: Making up for lost revenue in 30 days with Landry’s Inc and Poly AI | Brad Stein & Brian Jeppsen

VOICE 22 | VUX World: Making up for lost revenue in 30 days with Landry’s Inc and Poly AI | Brad Stein & Brian Jeppsen

VOICE22 | VUX World: Leveraging Your Unstructured Text Data to Understand & Better Prioritize What You Need to Build | Gregory Whiteside

VOICE22 | VUX World: Leveraging Your Unstructured Text Data to Understand & Better Prioritize What You Need to Build | Gregory Whiteside

VOICE22 | VUX World: Panel — What’s next for Conversational AI? | Hosted by Kane Simms

VOICE22 | VUX World: Panel — What’s next for Conversational AI? | Hosted by Kane Simms

VOICE22 | VUX World: Powering up your CX with Conversational AI | Robby Richardson

VOICE22 | VUX World: Powering up your CX with Conversational AI | Robby Richardson

VOICE22 | VUX World: Setting Up For Success: The Keys To Strategic Value and Scale | Kane Simms

VOICE22 | VUX World: Setting Up For Success: The Keys To Strategic Value and Scale | Kane Simms

VOICE22 | What Did Pandemic Teach Us About CAI In Customer Service | Charalampos Doukas

VOICE22 | What Did Pandemic Teach Us About CAI In Customer Service | Charalampos Doukas

VOICE22 | What Makes Conversational Agents Annoying and How to Prevent It | Deborah Dahl

VOICE22 | What Makes Conversational Agents Annoying and How to Prevent It | Deborah Dahl

VOICE22 | Voice Solutions in Emerging Countries | Diego Castro

VOICE22 | Voice Solutions in Emerging Countries | Diego Castro

VOICE22 | Voice-first Prescription Management | Mark Tucker

VOICE22 | Voice-first Prescription Management | Mark Tucker

VOICE22 | Trust-Led Conversation Design | Nikola Mrkšić

VOICE22 | Trust-Led Conversation Design | Nikola Mrkšić

VOICE22 | Using Voice and Behavioral Matching AI to Serve Customers Better | Rana Gujral

VOICE22 | Using Voice and Behavioral Matching AI to Serve Customers Better | Rana Gujral

VOICE22 | Making Every Game and App More Accessible with .NET and AI | Alex Dunn

VOICE22 | Making Every Game and App More Accessible with .NET and AI | Alex Dunn

VOICE22 | The Worldwide Web Consortium (W3C) Is Working -- Here's What You Need to Know | Deborah Dahl

VOICE22 | The Worldwide Web Consortium (W3C) Is Working -- Here's What You Need to Know | Deborah Dahl

VOICE22 | Lightning Talk: Building Omnichannel Systems - Think Outents, Not Intents | Allen Firstenberg

VOICE22 | Lightning Talk: Building Omnichannel Systems - Think Outents, Not Intents | Allen Firstenberg

VOICE22 | Scale Smart, Scale Easy- Graduating to the Next Level of Conversational AI | Michael Kropidlowski

VOICE22 | Scale Smart, Scale Easy- Graduating to the Next Level of Conversational AI | Michael Kropidlowski

VOICE22 | The Future of Work: How Swiss Re Delivers Better IT and HR Employee Service | Dan Turchin

VOICE22 | The Future of Work: How Swiss Re Delivers Better IT and HR Employee Service | Dan Turchin

VOICE22 | The Growing Need to Secure Advanced Voice Assistants and Tie Customized Options to Individual Voices | Amit Gupta

VOICE22 | The Growing Need to Secure Advanced Voice Assistants and Tie Customized Options to Individual Voices | Amit Gupta

VOICE22 | Importance of Cross Team Work | Joseph Tyler

VOICE22 | Importance of Cross Team Work | Joseph Tyler

VOICE22 | The Psychology of Voice Technology: Building a Better Voice Assistant for Everyone | Brian Crannell

VOICE22 | The Psychology of Voice Technology: Building a Better Voice Assistant for Everyone | Brian Crannell

VOICE22 | The Restaurant Miracle Pill: Transforming the Dining Experience | Benjamin Brown

VOICE22 | The Restaurant Miracle Pill: Transforming the Dining Experience | Benjamin Brown

VOICE22 | Two Voice Devs: Live and In Person | Allen Firstenberg & Mark Tucker

VOICE22 | Two Voice Devs: Live and In Person | Allen Firstenberg & Mark Tucker

VOICE22 | Lightning Talk: Best Practices in Conversational Design | Arte Merritt

VOICE22 | Lightning Talk: Best Practices in Conversational Design | Arte Merritt

VOICE22 | Is Voice getting its Due in BI? A Case for Voice Business Intelligence | Praveen Sattarapu

VOICE22 | Is Voice getting its Due in BI? A Case for Voice Business Intelligence | Praveen Sattarapu

VOICE22 | Conversational AI Privacy – Making Voice Worthy of User | Michael Novak

VOICE22 | Conversational AI Privacy – Making Voice Worthy of User | Michael Novak

VOICE22 | Neurotechnology Towards Machine-Assisted Conversation | Naeem Komeilipoor

VOICE22 | Neurotechnology Towards Machine-Assisted Conversation | Naeem Komeilipoor

Speakers

VOICE features top companies and innovators from across the voice ecosystem. The VOICE22 roster included these speakers.

Conversation Design Lead, General Motors
Principal Technical Evangelist, Amazon
VP Chief Product Owner, Prudential
Head of Product (Conversational Commerce), Walmat
President & Co-Founder, Veritone
Vice President, UX & Conversation Design Lead, JPMorgan Chase
Global Partner, AI and Analytics, IBM
CEO, Openstream
Sr. Manager, User Research & Health Equity, Teladoc Health
Managing Partner, OneReach
CEO, Gridspace
Senior Software Product Manager, NVIDIA
VP Voice & Accessibility, Veritone
Executive Producer of Audio, National Geographic
Senior Developer Evanglist, Samsung
Director of Conversation Design, Salesforce