The Conversational AI in Fintech Report is composed of insights from nearly 300 global industry experts and influencers. This report offers key insights on how different industries utilize voice tech to solve problems and leverage conversational assistants to transform customer experiences.
have published a professional skill, action, chatbot, or custom application
view advertising and awareness and the largest challenge their most interested in solving
believe that companies do not need to develop their own custom assistant because major platforms can be leveraged
have their next major initiative launching in the next 6 months
On May 12, 2021, Sanjib Kalita, Editor-in-Chief of Money 20/20, led a discussion with industry leaders that explored top highlights from the report and the evolution of conversational bots. Take a look!
Haptik is an artificial intelligence company powering conversational assistants for brands to transform customer experiences. The platform has enabled 100 virtual assistants, reaching close to 100 million devices and processing over 3 billion end customer interactions. Haptik is backed by Reliance Industries, a $100 Billion+ conglomerate, with close to 500 million customers.