Voice

Latest posts

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Alexa, find a trail near me!

The adoption of voice search is on the rise at a rapid pace as a result of a pandemic that has kept us all very connected to our smart devices. Our sponsor, Voicify, led two sessions at VOICE Summit 2020 where they shared the various ways they are enabling brands to connect with the voice community.
 
Voicify is the market leader in voice experience management software that combines voice optimized content management, cross-platform deployment, and voice-specific customer insights. It is a no-code solution that allows marketers and customer service managers direct access to conversational experience management.
 
Rachel Waldstein, Director of CRM & Retention at Wolverine Worldwide shared with us why they chose to jump into the new and ever-changing world of voice technology.
 
“We are always looking to connect with our consumers directly and voice is both a new marketing and commerce channel for us,” Waldstein said. “It allows our brands to hear directly from our consumers in their own words.”
 
Merrell, the top-rated hiking footwear and outdoor gear brand, seeks to be a welcoming trail guide that supports its customers by providing maps of hiking trails across the country. Their main objective is to make the user experience so easy and enjoyable that people will make going outdoors a part of everyday life.
 
And now, it’s as easy as saying “ Alexa, find a trail near me,” or “Hey Google, find a trail near me.”
 
Unlike some other brands, Merrell has actually gained consumer interest during the pandemic as they seek to encourage users to enjoy adventures on trails and in nature.
 
“The outdoors has continued to be a very safe and welcoming place for people to feel normal so we couldn’t have chosen a better path to follow than this one,” said Jane Smith, Digital Marketing Director at Merrell.
 
Voicify makes it easy for brands to be creative within conversational applications, which is why they placed such a strong focus on having an intuitive interface. The platform is designed to deal with dynamic third party systems and partner APIs. For example, the ‘Find A Trail Near Me’ feature is powered by the Hiking Project API.
 
“This simplicity and flexibility are what helps the Merrell team to take advantage of new opportunities within the voice space,” Nick Laidlaw, CTO at Voicify said.
 
Voicify’s web-based user interface builds with open APIs to allow integration to or with any existing back-office enterprise platforms that would be typical. This is an exceptional option to ease and improve customer service as users can easily find out the answers to FAQs as well as find out exactly where their product is in its shipping route.
 
“Voice is such a powerful way to experience the world around you, ” Jeff McMahon, CEO of Voicify said. “Brands are innovating and moving quickly to use this interface of the future.”
 
To watch these Voicify’s sessions for yourself or learn more about how they can help your brand enact voice, check out their sponsor page.  
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How can Voice improve mental health during a pandemic?

Before you vision board your physical, mental, and social goals for 2021, make sure to include the help from your favorite voice assistants. With 2020 behind us, many are wondering how to pursue health and wellness in the new year. 

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Voice Tech for Bharat

Leading Indian voice tech pioneer, Sreeraman Thiagarajan is back with the second webinar of VOICE Talks India. ‘Voice for Bharat,’ took place on December 3. The live discussion gave actionable insights on building Voice-driven experiences to connect with Indians in their local language.

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Pete Haas and Ryan Jordan Win Amazon Alexa Hackathon Grand Prizes at VOICE 2020

The Amazon Alexa Hackathon winners were announced today with Pete Haas and Ryan Jordan taking home over $2,500 each in prizes for their winning Skills; one a Shell Game and the other for a COVID Stats Skill. 

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Modev News, Google Assistant, Accessibility

VOICE Talks Community Grows to 47,000  Strong During COVID-19

Announcement from VOICE Talks by Google Assistant Follows 

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Development, Voice Technology, Artificial Intelligence

Leveraging Voice Technology in Your Brand

 

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Closed Captioning for VOICE Global

As an event organizer, our goal is to always ensure that regardless of abilities, anyone can access our events. Closed captioning is certainly an important feature, especially for a livestreamed event. We thought we did everything right here and contracted with a firm to provide closed captioning for all 160 sessions at the event.  However, we found out with less than 24 hours to go, that the service we contracted with is not going to be ready for the conference. This is certainly a learning experience for us and one we're already ensuring this does not happen again. 

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Modev News, VOICE Global,

Reuters to Keynote and Make Major Product Announcement at VOICE Global

VOICE Global continues to grow as the most influencial event in the world for all things related to voice-technology. Reuters, the world’s largest multimedia news provider, is officially announcing today that they have joined VOICE Global as a keynote speaker and platinum sponsor. They have also revealed that they will be making a major news and product announcement at the event on June 17, 2020 at 10AM BST (British Summer Time). 

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Modev News, VOICE Global,

VOICE Global Now June 17th

Current historic events require that we are mindful of the times and purposeful in our role. So many are in pain at the hands of injustrice. Therefore, we’ve decided to move the VOICE Global conference to Wednesday, June 17th. Tuesday, June 9th is the private funeral for George Floyd and we are going to take that day to remember George. We are also going to remember the thousands of innocent individuals before him. Ahmaud Arbery, Breonna Taylor, Tony McDade, Eric Garner and so many more needless victims.

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