Creating a virtual agent or a chatbot is hard. Technology is evolving at such a quick pace that there's a lot of confusion around what’s possible and what’s not. And yet, chatbots are taking the market by storm.
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Creating a virtual agent or a chatbot is hard. Technology is evolving at such a quick pace that there's a lot of confusion around what’s possible and what’s not. And yet, chatbots are taking the market by storm.
Data can be slippery. Bad if you have none, nightmarish if you have too much.
Microsoft's Cortana hasn't had the best time in the virtual assistant arena, but after the Build Developer Conference 2019, it looks like Cortana may just outrun the others—particularly for business use.
