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The door is wide open for AI in the enterprise. While voice has always been part of its inner workings, AI-enabled voice technology is still finding its way. The push for voice-first applications in business, however, is already picking up the pace. We have Cortana for executives, Alexa for business tasks, and all sorts of chatbots for HR, customer service, and even business analysis.
Creating a virtual agent or a chatbot is hard. Technology is evolving at such a quick pace that there's a lot of confusion around what’s possible and what’s not. And yet, chatbots are taking the market by storm.
Data can be slippery. Bad if you have none, nightmarish if you have too much.
Microsoft's Cortana hasn't had the best time in the virtual assistant arena, but after the Build Developer Conference 2019, it looks like Cortana may just outrun the others—particularly for business use.
