Voice

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Arek Flinik

Arek Flinik

Co-founder & CTO of Lekta, a conversational AI platform employed by Europe’s major banking, insurance, and telecom enterprises.

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Chatbot, Enterprise, Guest Post

Arek Flinik: Why The Discovery Phase Can Make or Break Your Enterprise Bot

Creating a virtual agent or a chatbot is hard. Technology is evolving at such a quick pace that there's a lot of confusion around what’s possible and what’s not. And yet, chatbots are taking the market by storm.

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