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WE MAKE YOUR CONTACT CENTER INTERACTIONS AWESOME--FIND OUT WAY

Verbal Transactions provides immersive enterprise learning experiences to ensure employees can effectively engage with customers and co-workers.

Our core product, ACES, allows our clients to build sophisticated conversational simulations without requiring any coding. The embedded analytics tools allow managers and users to measure and track both verbal and haptic interactions to deliver a one- of a kind experience.

Our clients, like Microsoft, see the benefits of allowing support engineers to have “deliberate practice” in a scalable way. Today more than ever with employees working remotely, the built-in bot acts as their coach and guide to provide immediate feedback when they get off track. This results in getting employees up to a mastery level much faster.

Our goal is to become the customized intelligent learning agent for all of our customers.

For any questions, contact Nancy Munro, CEO, at nancy@verbaltransactions.com

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Throughout VOICE, our team will be responding to your feedback. You can ask questions about the topics raised during VOICE, schedule a meeting with one of our team members, or just send us your thoughts. We look forward to hearing from you.

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