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Building trust that users will consistently get what they need from your interface increases the odds that they will use it.
User interfaces can provide more relevant responses if they adapt to known user information and current context.
How do we gain insight into the user's intent without asking unneeded followup questions?
Word choice, voice type and tone are all part of conveying a brand's personality.
Should a brand's voice sound completely human or just be human-like and coherent?
Unlike artificial intelligence, which uses machine learning to solve a narrowly defined problem, General Intelligence (GI) systems were designed to learn on their own.
Kids are not miniature adults. Designing for children must take their differences at every age into account.
Enabling people with diverse characteristics, from color blindness to haptic inabilities, to use a product in different environments is as good for business as it is for society.
What are some recent advances driving better design?
The number one thing to do when moving toward integrating AI into your UX design is to hire a diverse team.
– Steph Hay, VP, Conversational AI Design & Integrated Experiences, Capital One